Personally, our customer advisors are there for you Monday through Friday from 9:00 am to 5:00 pm.
We are happy to receive questions, praise, complaints and other suggestions online as well.
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Further information
Each metronom has more than 600 comfortable seats with generous legroom. Particularly popular are the 4 seats with a large table on the first floor. The trains are quiet, air-suspended and pleasantly air-conditioned in all seasons.
The railway is the most environmentally friendly transportation - the metronome even more so. Power transmissions, guaranteed low emissions and 160 km/h fast.
Buy a valid ticket and start your journey. For the metronom, all tickets of the HVV, GVH, VBN, VSN and Niedersachsentarif apply. At every station you will find at least one yellow ticket machine – fast and easy to get to your ticket.
At least two friendly attendants on each train. Also a competent customer center. So, you get help and advice at any time.
